Showing posts with label firebrand training. Show all posts
Showing posts with label firebrand training. Show all posts

Friday, 11 July 2014

9 Firebrand Apprentices achieve a staggering 76 certifications in just 5 weeks


By 


Last week we said goodbye to yet another fantastic group of young apprentices. After spending five weeks of intense training with us over the past year, the group’s prospects are looking brighter than ever. They are now well on their way to a career in IT.

From left to right - Iman Attia, Fraser Price, Lewis Graham, Billy Raymond Rowan Farmer, Gary Fildes (Instructor), Lamar Brownbill, Jack Lugar, Alex Buckland and Jacob Noble. 
As a result of their Firebrand Apprenticeship, the group of 9, known affectionately as DESK0913, achieved a staggering number of industry certifications. The industry recognised certs are definitive measures of their technical aptitude and identify the group as driven, smart and ultimately extremely employable.

Altogether, the 9 students attained the following:

36 MTA’s
18 CompTIA Strata’s
4 CompTIA A+
5 CompTIA Network+
5 CompTIA Security+
5 MCTS Windows 7 070-680 (FULL MCP)

The brilliant achievement includes 73 exam passes of technical certifications, 7 ICT functional Skills, 18 City and Guilds exam passes – that’s another apprenticeship cohort with 100 exam passes.

These are all official industry recognised certifications requiring diligent studying and the completion of tough exams. As anybody who has experienced Firebrand’s accelerated training will attest to – achieving these qualifications is no easy feat.

And it gets even more impressive. These qualifications were all achieved by our apprentices during a year of full-time work. The group gained invaluable real-world experience with their employers and we expect them to remain employed even after completing their apprenticeship - a near-perfect 99% of them do.

If you’re looking for a career in IT, you can get industry recognised certifications and earn cash whilst in a proper job. Check now to see if you’re eligible to become a Firebrand Apprentice. Alternatively, if you want a talented and driven young person within your organisation, see the additional benefits of hiring a Firebrand Apprentice on our site.

It’s a great effort all round – congratulations and good luck to Iman, Fraser, Lewis, Billy, Rowan, Lamar, Jack, Alex and Jacob!

About the Author:       
Sarah writes for Firebrand Training on a number of IT related topics. This includes exams, training, certification trends, project management, certification, careers advice and the industry itself. Sarah has 11 years of experience in the IT industry. 

Friday, 14 December 2012

Are these the worst Christmas jumpers you've seen?

It's Save the Children’s Christmas Jumper Day. So the Firebrand team raided the closets to find the worst Christmas jumpers possible. Two snowmen and four reindeer later, this is what we ended up with:


The fundraising campaign encourages people on the 14th of December to wear a Christmas jumper and donate £1 to the charity to help fund its global aid programmes.
“After years in style exile, the Christmas jumper is back and it’s helping to save children’s lives. Make the world better with a sweater.”
You can donate to this great cause here: http://www.savethechildren.org.uk/christmas-jumper-day
Share with us some of your awesome and wacky Christmas jumpers at www.facebook.com/firebrand



About the Author:
Sarah writes for Firebrand Training on a number of IT related topics. This includes exams, IT training, , IT certification trends, project management, certification, careers advice and the IT industry itself. Sarah has 11 years of experience in the IT industry.

Friday, 7 December 2012

A week with Firebrand – SQL Server 2012 Student Review | Days 4 - 7

Rowan Troy took time off each day during his accelerated and intensive seven day course to blog about his experience with Firebrand Training.You can find days 1, 2 & 3 on the following link: http://blog.firebrandtraining.co.uk/2012/12/a-week-with-firebrand-sql-server-2012_6.html

Rowan successfully gained his MSCA at the end of his course.
Microsoft SQL Server 2012 - Firebrand Training
SQL Server 2012 - Firebrand Training

Day 4

So it is exam day today.  Not looking forward to it myself.  My chosen topic, which I did stupidly choose to accept, is SQL Server 2012 and particularly the DBA elements.  I set out on this course knowing I probably wouldn’t pass the exams.  This is NOT, I will add in huge bold letters, because Firebrand isn’t good enough to get me through, far from it.  It is because like with all things new, I haven’t had a chance to get real world experience with the product and you do need that.  I have knowledge of 2008 which I thought would be helpful and it has proven to be a bonus as I least can drive the main interface of SQL.  One of the pre-requisites for any Microsoft course is now to have 2 years’ experience at least.  Unfortunately 2012 has only been out since Q3 so fat chance of that!  After 3 days of material I was really confident I would score well, when I set out from home I was certain this was not going to be the case!

I went to breakfast fairly early so I could spend a few hours before our exam slot revising some key components.  When I met up with the rest of my course alumni there was a lot of nerves being thrown around and people wondering if they will pass or not.  I went in with the expectation that after 3 days of material I stand a 50/50 chance of passing.  Alas that 50/50 turned into about 5% once I sat down and read through the first ten questions!!!  It was an extremely tough cookie and unfortunately I was defeated on this occasion.  Man Vs. Exam – Exam Wins!

I have sat many Microsoft exams in my time; I think I am almost at 20 now, but this one slayed me rather harshly.  I couldn’t blame the course content, nor the training kit book as that’s fairly new.  I could only put it down to my lack of real world experience and I believe that Microsoft is making it very tough to get past their exams without that element.  It does make the certification seem a lot more real and less paper like so when you finally complete the track, you’ll have achieved something worthwhile.  Exchange 2010 was also one of those that knocked me down a peg and I have a vast amount of real world experience with it but the exam was a true master at putting me in my place.  I did pass it on the second time of asking which is what I plan to do with this SQL exam. 

I’m off to sleep early tonight so I can get some rest now that first exam is out of the way.  Who knows I may even pass it the next time but having seen the exam, I now know what I need to research.  With free resits at the moment, there is panic!!!

Signing off…

Day 5

Well I passed on my second attempt.  I went back to my room after dinner and spent a lot of time reviewing the material, spoke with my trusty DBA at work for an hour (or maybe it was two can’t quite remember) and re-read huge chunks of my training kit and a lot of MSDN pages it recommended I do.  In doing that, I was up until gone midnight and had to get up early doors to be in the exam room.  Fortunately for me Paul Templeton, who you’ll meet when you come Wyboston lakes, did me and two of my fellow alumni a huge favour in getting us into the exam room again before our course started on Day 5. 

Having seen the exam once and then having a second shot gave me a bit more confidence in passing.  I went in with the wrong attitude; that I was going to fail, and had I changed that attitude, and read what all that material the night before my first attempt, I would have probably passed it then.  Even if you think that you don’t know much, you will be surprised, as I was, with what I did know.  Take your time reading the questions, ensure you have truly understood what they are asking for.  I do sit Microsoft exams rather quickly and it has always paid off in the years gone by.  Now though I believe that due to the changes in the courses and exams and the technical difficulty within them, you really need to read the questions.  I had my thumb up against that monitor, ensuring that I read every word before I answered.

Lots of people have different techniques but I have had to adapt mine.  It takes longer to complete the exam but I am safe in the knowledge that I have read everything right.  So what I once thought was impossible, is now possible.  We continued the material for the next exam track and I only missed thirty minutes due to my re-take.  There is still a long way to go but I have at least conquered part of this course.  Onwards and upwards as they say…

Signing off….

Day 6

I had an early night last night so I feel refreshed today as we continued with the content and labs.  I still have to reiterate my comment about breakfast, that you will feel better for having just cereal and toast and not opting for the full fry up.  You really do need your brain fully engaged each day so take this as the best advice I can give you.

We have been working on T-SQL, which is something I have little knowledge of but I was actually understanding terms and syntax, much to my amazement.  I have often looked at this 'stuff' during my career and just assumed aliens wrote it and people who write it now have some sort of disposition that they want to talk in a foreign language for a living.  But it is exactly that, another language that requires definitions.  I knew this part would very tough and take a lot of reading and practice so I hope that with the hours I have put in it will pay off.

Once again it's past 2300 so time to get some sleep, second exam tomorrow and possibly the hardest of the three!

Signing off..

Day 7

Early start again to get the last minute revision of my notes and the training materials.  Exam two is sometimes the hardest but if you have never sat a Microsoft exam you'll find out that most of them are just multiple choice with drag and drops but this one actually requires you to type the answers.  The first time I have sat an exam like this and I have to admit the nerves were getting to me.

I had an early breakfast with a few of the alumni who were just as concerned with the fact we had to actually type the answers out.  We were bouncing off revision and tips off each other which does help when you have to remember so much.  Sometimes it's the conversations you have with those going through the same training and exam as you that you can actually get the answers you need.

We started the exam at around 9:30am and I used 2 hours of the 3 hours available to pass with a very reasonable score.  I was told there were 10 questions that you would have to type the answers, I completed 2 that I knew were right and the syntax was correct (according to the checker within the exam of course, albeit it doesn't like spelling).  I was certain two more were right but the syntax checker was doing its usual trick of telling me I was wrong.  I made sure I put comments on those questions to tell Prometric, the exam company, that it needs tweaking.  The rest of the questions I gave it my best shot and with all that I did get my pass.

Unfortunately I had to leave today, missing the last two days of material and the final exam to complete my MCSA.  Fortunately Firebrand, as always, were understanding and gave me my exam voucher so I can go and take the exam when I get the opportunity.  The experience, again, has been very rewarding, although my brain is absolutely stuck in the world of T-SQL and I am exhausted but I have learned so much and in such a short space of time I could never have done this anywhere else.  I want to personally thank everyone at Firebrand, including Angela for being a great trainer and Paul Templeton who I now consider 'The Don', who once again went above and beyond for me - all your hard work is very much appreciated by me and I am sure by everyone who visits.

Signing off for the final time..

Congratulations Rowan gaining your MCSA in just 7 days.

Thursday, 6 December 2012

A week with Firebrand – SQL Server 2012 Student Review | Days 1 - 3

Microsoft SQL Server 2012 - Firebrand Training
SQL Server 2012 - Firebrand Training

Firebrand student Rowan Troy took time off each day during his intensive 7 day course to blog about his experience at Firebrand. He successfully gained his MSCA.

Day 1

It was an early start for the first day, breakfast waits in the hotel restaurant and if it's like it was last time I was here, it'll be very good.  Firebrand will serve you a cooked breakfast but as always they don't recommend it - personally I don't take them up on the offer as I agree, it isn't good for the brain if you are attempting to learn at the accelerated pace that the course demands.

We managed to get through 7 modules today, if you did that on the traditional course, you would be out the door by the end of play on day 3 and most training establishments ask you for five days of your time for just one exam track!  Microsoft do have a tendency to pad things out but Firebrand take away the repetitiveness of the official curriculum and give you the bits you need to know.  Angela, our no longer M.I.A trainer, has been impressive in her knowledge of SQL and the demonstrations have been practically flawless.  She needs coffee though I think!

The clocks go back today so we do get an extra hour in bed which is a first for me being on a course.  It is needed though as reading takes up your time once you have completed the labs.  It is 2300 now so it's time to get some sleep before day 2 starts.

Signing off!

Day 2

Day 2 is always a crunch day for me even though I have been here 5 times now.  You wake up realising that you're still here, wondering whether you actually learned anything on the first day and whether you remember anything.  My fellow alumni are also feeling the tiredness that comes with self-study and staying up all the hours God gives to get as much knowledge in your over-worked brain.  Good thing to do is recap the modules you covered at the start of the day as it does help to jog the grey matter.  Breakfast was great again, just in case you were wondering.

We managed to get through 8 modules today which are just staggering.  I know there will be some readers who think that isn't possible but I implore you to take a look at the padding out that does happen with some modules and condense that information into one single module.  You'll soon find out that it is quicker and that you repeat things quite often.  Talk of the first exam has already begun and although we are a day away still, everyone is keen to understand just how difficult it is.

The course doesn't come with as many books as I would like.  Firebrand always provide you with the Training Kits that come from the Microsoft Press or the Administrators Companion as both are valuable tools to self-study with when you've completed the labs (or just fed up with them) and you want to go back to your room to study in your own way and in your own time.  Unfortunately the course and exams are so new that even Microsoft is somewhat behind in producing suitable reading material.  I was not amused to receive a revised release date for the 70-461 training kit as it will now arrive on 3rd November - too late for me so I cancelled that a while ago!!!  Firebrand have fortunately taken the time to research alternative books to the above and provided them instead.

Day 3 is coming and again its 2300 so time to hit the sack and get some energy back ready to finish off the first exam track and begin the revision…

Day 3

Day 3 started off pretty well, continuing with the course content and knowing there isn't much left to cover does give you this sense of build up to the first exam.  I happen to be carrying the joys of winter with me when I came up here and unfortunately haven't managed to shake it off so I felt somewhat unwell throughout the day.  Unknowingly though, performing complex tasks in the labs (they actually make you think now instead of giving you step by step instructions - that is until you look in the very back of the book of course) somehow made me forget about my cold and gave me something to focus on.  It's true what they say, doing something continuously that engages the brain non-stop allows you to forget the world around you.  With the clocks going back it does, at the moment, make the day feel longer so you do have to wonder how your brain can cope with this pace and having an extra hour to squeeze in!

I haven't mentioned lunch or dinner yet as breakfast is, in my opinion, the most important meal of the day but as always it is superbly prepared food and I hope that it continues to stay that way.  You need it after the brain work out that is Transact SQL and the numerous windows and pop boxes that we face as IT bodies every day.  It doesn't get any easier it would seem to keep up with the fast pace moving world that is Microsoft technologies.

The exam is tomorrow so I am signing off just a little earlier as I need the sleep.  I will be up very early to get myself reading again before the 9:30am meet up time and 10am exam.  I came here with nothing but if I leave with an exam under my belt, it would mean a lot and would be a bonus.  I know some people come here and their performance is monitored by their employer, fortunately mine isn't so I don't have that added pressure that some of my alumni do.

Good night!

Click here to see days 4 to 7 of Rowan’s SQL Server 2012 experience with Firebrand Training: http://blog.firebrandtraining.co.uk/2012/12/a-week-with-firebrand-sql-server-2012.html

Thursday, 23 August 2012

Day 2: Sharepoint 2010 training

Its Day 2 on Mike's MCTS Sharepoint 2010 Developer course and he begins his module on the 'Awesomeness of Workflows'

He's a huge fan of Workflows, stating that he often needs to remind himself that they are not always the solution. 

"There are a lot of great things to say about this course and even about the official courseware".

He also adds that "Silverlight really does look awesome." also pointing out the disappointing fact that it is becoming obsolete.

Read more here: www.whatisthissharepointthing.com

Tuesday, 21 August 2012

Day 1: Sharepoint 2010 training

Student Mike Nielsen, studying the Microsoft MCTS / MCPD SharePoint 2010 Developer course at Firebrand Training, is posting a daily blog on his experience. This has been his third time at Firebrand Training.

“Today was the first full day of training. We were supposed to cover for modules, but managed to cover five. We even finished early, at around 9 PM.

Let’s keep up with his experience in the 7 day accelerated course.



Monday, 28 February 2011

National Information Security Conference: Exclusive Discount

Firebrand Training is sponsoring the National Information Security Conference (NISC), held on 8th - 10th June at St Andrews, Scotland.

NISC is the UK’s leading delegate-focused security event. It provides an innovative approach to Information Assurance and Information Security, giving delegates the opportunity to increase both their practical and theoretical knowledge in a relaxed and informal environment.

This year's theme is “Every Cloud Has a Silver Lining”. Headline speakers include: Microsoft, BT, Get Safe Online and McAfee.

We are able to pass-on a massive £200 reduction on both the residential (from £625) and day delegate (from £275) rates. To register, call 0845 58 27001 - quote ‘Firebrand11’ to gain your discounted rate.

Visit www.nisc.org.uk for further information.

Monday, 21 February 2011

10 Training Predictions for 2011: Reshaping the Training Industry

TrainingIndustry.com - who placed us in the Top 20 IT Training Companies in the World - has compiled a list of their 10 Predictions for 2011.

The list (more detailed on their website) consists of:
  1. Total spending on training services will increase by 7-9%
  2. Training departments will grow by 2%
  3. Selective outsourcing will grow, comprehensive outsourcing will decline
  4. The learning leader is shifting from being a program manager to solution architect
  5. Learning technologies will become social, collaborative, and virtual
  6. Speed will become the new mantra for training
  7. Supplier landscape will change due to educational institutions joining the corporate training supply chain
  8. Learning content will change, to be more easily consumed
  9. Success metrics will be based on: content access, views, involvement and downloads
  10. Learning leaders will be more focused on relevancy of information

Monday, 25 October 2010

1Gbps Broadband From Google

Google, in association with Stanford University, has announced the launch of trials on super-fast broadband. This is an attempt to make broadband speeds of 1Gigabit-per-second a reality.

More than 850 lucky Stanford University students will be testing the connection in their halls of residence. It is hoped that the scale will be increased, to an eventual 500,000 users.

The trial is expected to start in early 2011. Meanwhile,
Virgin Media is currently trialling 200Mbps connections in the UK - which suddenly becomes rather overshadowed.

I wonder who will be regulating the Stanford University students' downloads??

Monday, 18 October 2010

Half Of Home Wi-Fi Networks Can Be Hacked In Less Than Five Seconds

Robert Chapman spoke to Computing, SC Magazine and Computer Business Review about a report that reveals that nearly half of home Wi-Fi networks can be hacked in less than five seconds.

CPP, a provider of Life Assistance products and services, released the report "UK’'s Wireless Networks Open To Attack." The report revealed that personal wireless networks are prone to hacking, with 82% not even having a password.

Robert explains: "It appears this problem is still not being taken seriously by enough companies and individuals. One day - probably soon - there is going to be a security breach that does irreversible damage. Will it be only then that people wake up to this threat?"

Thursday, 14 October 2010

Top 10 Tips for Passing the Microsoft SharePoint 2010 Exams

Joel Jeffery of JFDI Phoenix, an instructor at Firebrand Training, gives the rundown of his top ten tips for passing the Microsoft SharePoint 2010 exams. These will prove invaluable whether you are a SharePoint Administrator (exams 70-667 and 70-668), or a SharePoint Developer (exams 70-573 and 70-576).

The exam syllabus states that three months of product experience is required before sitting the MCTS exams, and up to two years for the MCITP and MCPD exams. You can complement this experience with my top ten tips:

1. Pace yourself. You have a limited amount of time and a lot of questions to answer. Give yourself a time limit per question – and stick to it. Keep track of the time remaining, which is displayed on-screen.

2. Read the question. It sounds obvious, but read the question thoroughly. Watch out if you like taking notes: don’t use all your exam time writing them down!

3. Do you know the answer? Another one that may sound obvious. If you have checked the whole question, and you are certain that you know the answer - select the answer and move on.

4. Leave no question unanswered. There is no “negative” marking in Microsoft exams. You only accumulate points for correct answers; no additional marks are deducted for incorrect choices.

5. Don’t change your mind. If you choose to review your choices at the end (and this is generally a good idea) do not be tempted to change your answer unless you are sure you got it wrong.

6. Look out for clues in later questions. Your exam can be like a logic puzzle. Sometimes you can find two or three questions spread over the course of an exam that, when read together, can only have one logical combination of correct answers.

7. Eliminate the stupid choices. The quality of Microsoft exams has improved much over the last few years. These days, all choices you will be presented with must be viable areas of SharePoint 2010’s object model or platform. However, there are usually still one or two obviously incorrect choices that you can eliminate with ease.

8. Look out for trick questions. Sometimes Microsoft puts in choices that are more applicable to a previous version of a product or technology, but which would not work on the new platform.

9. Avoid overly complex answers. Try and ask yourself “If I were to design an API or command line interface, how should I do it?” Often the most cumbersome-looking choices are incorrect. Beware though. Sometimes things are just difficult to do.

10. Don’t forget everything you already know about IT! You walk in to the exam room with potentially many years’ experience as a developer or IT Professional. Keep calm and use your real-world skills.

Monday, 11 October 2010

CISA and CISM Exam Registration Deadline Extended

The deadline for registering for CISA and CISM exams has been extended to Friday 15 October 2010. The exams take place on Saturday 11 December 2010.

Visit the ISACA website to register for the respective exams, or call us on 080 80 800 888 for more information. Use the following links -
CISA and CISM.

Wednesday, 6 October 2010

65% of Internet Users Fall Victim to Cybercrime

Coinciding with the release of Norton AntiVirus 2011 and Norton Internet Security 2011, Symantec has published "The Norton Cybercrime Report: The Human Impact."

It claims that 65% of the world's internet users have already fallen victim to cybercrimes (including computer viruses, online credit card fraud and identity theft). The top four countries to fall victim were: 83% in China,
76% Brazil and India and 73% in the USA.

Though it appears that this crimewave can't be attributed to complacency: only 3% of web users don’t think that it will happen to them. But a pessimistic 80% do not expect cybercriminals to be brought to justice.


It's interesting to see
web user's emotions following a cybercrime taking place. Victims’ strongest reactions are feeling angry (58%), annoyed (51%) and cheated (40%).

Monday, 4 October 2010

MCPs Gain A Virtual Business Card

The Microsoft Born to Learn blog details the availability of Virtual Business Cards (VBCs) for Microsoft Certified Professionals (MCPs). In order to build your own VBC, visit the MCP site or http://mcpvirtualbusinesscard.com.

It lists the benefits as:

  • The best way to share and prove your credentials
  • It is creative and vibrant
  • You can establish yourself as a brand
Virtual Business Card

The business card is intended for use on email signatures, blogs, forums etc. You can also share the card via a URL, an embeddable javascript or in PNG format. Each card is linked to an associated profile page. This is designed to act as an MCP's online CV.

You can select which of your certifications appear on the page, and you can add whatever additional information you like.

Thursday, 30 September 2010

New Twitter Security Flaw

No sooner had Twitter fixed the 'Mouse Over JavaScript flaw', - which allowed messages to pop-up and third-party websites to open in your browser - another issue reared its ugly head. The Sophos Blog reports that Twitter has quickly removed a new worm, which posted messages from affected users' accounts saying that they loved goats (or words to that effect).

High-profile tech blogger Robert Scoble fell foul of the attack and, you guessed it, it appeared that he was admitting to a love for goats. Twitter users around the world were falling victim as soon as they clicked on: "WTF: (link)"

Upon clicking the link, users would only be a greeted by a blank screen. But the evil deed was taking place in the background, and soon the embarrassment was unveiled on their account. Although the issue was fixed, it once again highlights the security flaws waiting to be exposed on Twitter.

Monday, 27 September 2010

Microsoft Security Essentials Free For Small Businesses

Microsoft Security Essentials has won many fans since its release in 2009. The anti-malware software doesn't slow down your system, and is effective at doing its job. With a price tag of "free", it's hard to beat. However, it has so far only been licensed for home users.

Ars Technica reports that this is about to change. From the beginning of October, small businesses — those with ten PCs or less — can use Microsoft Security Essentials too. Microsoft explains that enterprise security software is too expensive, complicated, and hard to use for these organisations.

Friday, 24 September 2010

How To Kill an iPhone

Not insuring your iPhone is obviously asking for disaster. And as insurance company Worth Ave Group proves, there are some crazy situations where the insurance is really needed.

Aaron Cooper, Marketing Director, lists the top three iPhone claim categories as: liquid damage, theft and cracked screens. It's the way that the iPhone ends up this way which is most compelling.

Liquid Damage
This is often caused by dropping the iPhone down the toilet. What baffles Cooper, though, is the fact that: "Women seem to be the ones dropping them in the toilet more often." If women are the culprit for flushing an iPhone, then men certainly get the blame for the next. iPhone and beer is not a good combination. A frequent claim by college students follows a night of "hard partying."

Theft
Want to know the best time to have your iPhone stolen? Try plugging it into your speakers, and then waiting until the end of the album. That is the point where the opportune thief strikes.

Cracked Screens
There are thousands of ways to crack an iPhone screen. Although, Cooper's favourite story is from when a woman recently claimed for her iPad. She had left it on the roof of her car, only to drive off with it still on top. The iPad crashed to the ground. In her haste, having realised what had happened, she slammed into reverse to retrieve the iPad, only to run over it and really finish it off.

Wednesday, 22 September 2010

Cloud Computing Issues in Europe

CCloud computing is the future. But how far away is this future for us Europeans? This week, The New York Times reports that EU legislation is delaying the adoption of cloud computing across Europe. Tight privacy laws created by European governments in order to protect personal data is said to prohibit the free flowing data required by cloud computing.

Bob Lindsay, Privacy Director for Hewlett-Packard (HP) Europe, explains that the restriction “isn’t killing the business, but it is slowing its evolution.” It is rumoured that the big hitters in the IT industry (including Microsoft, Google, HP and Oracle) are currently lobbying for EU laws to be loosened.

In September 2009, John Vassallo, Microsoft’s Associate General Counsel in Brussels, asked the EU to introduce varying levels of privacy restrictions to different kinds of data. Almost a year later, and the restrictions show no sign of being lifted.

An alternative is to make cloud computing more secure. At HP's Labs in Bristol, research is underway to devise new ways of encrypting data before it is sent into the cloud. The hope is that this will address the privacy concerns of European governments. This software is named "HP Privacy Advisor" and HP plans to begin testing this new software that complies with European privacy laws this year.

Wednesday, 15 September 2010

CIW Certification Overhaul

The Certified Internet Webmaster (CIW) program has had a complete overhaul. The key change is now one exam equals one certification.

The courses are now much more modular. At Firebrand, this means that the CIW certification courses can now be taken independently of each other.

The CIW website explains the roadmap for the various certifications, and where they lead.

Monday, 13 September 2010

Steve Jobs Is Mean

Steve Jobs, Apple CEO, has long been known for sending abrupt email replies to customers. His latest victim is rumoured to be a University student.

According to PC Magazine, the Long Island University student, Chelsea Kate Isaacs, was writing a report on the iPad's use in the classroom. Having received no help from the Apple PR team, she went straight to the top via email:

"Mr. Jobs, I humbly ask why Apple is so wonderfully attentive to the needs of students, whether it be with the latest, greatest invention or the company's helpful customer service line, and yet, ironically, the Media Relations Department fails to answer any of my questions which are, as I have repeatedly told them, essential to my academic performance."

Jobs, obviously in a rush, wrote:

"Our goals do not include helping you get a good grade. Sorry."

Isaacs responded that she didn't want Apple to provide her with a good grade, only a comment. This didn't deter Jobs:

"We have over 300 million users and we can't respond to their requests unless they involve a problem of some kind. Sorry."

When Isaacs explained that she was an Apple customer and she did have a problem, the exchange was ended by Jobs:

"Please leave us alone."