By Sarah Morgan
Lean Six Sigma is a management philosophy that has the ability to transform your organisation by enabling it to become more effective and efficient. Originally developed by Motorola in the 1980’s, Six Sigma soon became a world standard for quality implementation.
So how exactly does Lean Six Sigma achieve these lofty claims and by extension - why should you be Lean Six Sigma certified?
1. Lead your organisation to reduce errors and defects
Lean Six Sigma makes use of continuous improvement to reduce defects and errors across your entire organisation.
Achieve a Six Sigma qualification and you’ll enable your organisation to benefit from immediate functional improvements in production time and cost. The application of tools like kaizen (a method of constantly analysing process flow and how it’s applied) and poka yoke (mistake proofing) are proven to lead to faster-than-expected improvements.
In IT applications development, Six Sigma can reduce invoicing errors, reduce customer complaints and cut complaint resolution time, control IT spending and reduce schedule slippages.
You’ll stand out as a valuable asset to your organisation if you can apply Six Sigma effectively. With a fall in defects and errors, your organisation will save money – and you’ll be responsible.
|Just like this small red man is doing|
Image courtesy of freedigitalsphotos.net / jscreationzs
2. You’ll be able to apply it to almost any industry
We know it can be applied to manufacturing, and I recently mentioned IT applications development; but this is just the tip of the iceberg.
Six Sigma is an industry independent methodology and has been applied successfully across:
- Manufacturing industries: Aerospace, Health equipment, Electronic Goods, Textiles
- Service industries: Telecom, Banking and Financial services , Health care, Hotels, IT, Airlines, Cargo Movement, HR, Marketing
|Definitely Six Sigma certified|
Image courtesy of freedigitalsphotos.net / Suat Eman
3. You’ll directly improve customer relations
Whilst Lean Six Sigma is primarily a means to increase efficiency, you’ll also be able to apply its practices to reduce the number of customer complaints.
The quality of services has a strong impact on customer satisfaction and by extension, customer loyalty. Customers will be less affected by defects in their products if the manufacturing process is improved and the number of these defects reduced.
When you apply Lean Six Sigma to customer relations it will likely result in reductions in complaint resolution time and a cut in the number of complaints.
So, becoming Lean Six Sigma certified won’t just allow you to improve efficiency and productivity – you’ll also be able to positively impact how your organisation is perceived.
4. Ensure industry and government compliance
Six Sigma aims to reduce manufacturing errors to a rate below 3.4 parts per million. A number of enterprise purchasers, amongst them government organisations and large corporations, actually now use this metric to review vendors.
Be part of the change. Lead or mastermind the Six Sigma strategies in your organisation to achieve or maintain profitable contracts.
5. Improve your organisation’s use of resources
Get Lean Six Sigma certified and you’ll be able to show your organisation and/or your employees how to utilize resources in a more efficient way. As a result, the cost of operations, materials and time will be reduced.
Apply Lean Six Sigma and fewer resources will be allocated to correction and more towards production. This means less defects in your services/products and more emphasis on providing sales.
6. Stand out from the crowd
Get the Six Sigma ball rolling in your organisation and you could experience tremendous professional development opportunities. Help your employer to adopt Six Sigma tools and training and you’ll stand out from the crowd as a proactive and determined individual.
Plus, Lean Six Sigma uses a set of quality management tools to provide a unique infrastructure of people within your organisation.
For example, Six Sigma Green belts are trained to generate business improvements in areas like: customer satisfaction, service delivery and cost control. Moreover, those qualified with the Six Sigma Black Belt are fluent in the practice and can deliver major performance and efficiency transformation in a business or organisation.
7. Command a bigger salary
Six Sigma is no push-over. It’s for determined professionals who are motivated to achieve more and receive validation for doing so.
Hiring professionals and executive managers know this and Six Sigma, as a result, commands respect and a comfortable salary. A Six Sigma Black Belt certified professional, for example, possess an average advertised salary of £45,000 a year according to ITjobsWatch.co.uk
8. You’ll be prepared for leadership roles
Once the Six Sigma Black Belt is obtained, a person is both educated in Six Sigma methodologies and prepared to become a change agent within their organisation. You’ll lead efforts to improve processes and the quality of services.
The Six Sigma Black belt can open doors to promotion in upper management and, as you might expect, improves your prospects of obtaining a job with a different employer.
9. Lift morale within your organisation
Lean Six Sigma has the potential to positively affect people by engaging them directly. Employees are the best resource to understand how to improve the efficiency and effectiveness of a business.
As a result, by participating in Lean Six Sigma projects, employees are able to build confidence by directly affecting the capability of your business.
10. A competitive advantage for your organisation
Possessing a Six Sigma qualification will enable you to effectively differentiate your organisation from your competitors. Distinguish yourself through Six Sigma and your marketing team will be thankful with this additional string to your companies bow.
On the other hand, delay and you may find your competitors gaining the upper hand when they decide to implement the Lean Six Sigma strategies for themselves.
There you have it, 10 great reasons how both you and your organisation can benefit from getting Lean Six Sigma certified. Now you just have to get certified, right?
Sarah writes for Firebrand Training on a number of IT related topics. This includes exams, training, certification trends, project management, certification, careers advice and the industry itself. Sarah has 11 years of experience in the IT industry.