Wednesday, 30 May 2012

ITIL launches Master and new MALC qualifications

ITIL has released its Master qualification, which is the highest level in the Official Qualification Scheme. The credential is different from other core qualifications – professionals have to hand in a written submission and give an interview for assessment.

The accreditor has also finished reviewing the Managing Across the Lifecycle (MLAC) credential. The new qualification has a higher difficulty level than the intermediate qualifications. The exam length has increased from one and a half to two hours. The number of questions on each exam has increased from eight to ten.